ホテル エステラル ヨパル(Hotel Estelar Yopal)

Muy buen servicio, buenas instalaciones y excelente ubicación

The rooms are large, they are quiet and the bathrooms are nice!! The hotel and rooms are all clean and in good order. The breakfast buffet is delicious and the staff is very pleasant. The regular Dinner Menu is also very good. I would stay here again if I need to return.

Excellent hotel, build with International standards. Excellent staff and location. The breakfast was rich, with plenty of food, natural juices, homemade omelettes, soup, fruits, cheese, everything. Thank you to the guy (with an avion tattoo on his hand) that served us every morning with a nice smile and kindness. The rooms was comfortable and large enough. The shower was acceptable (not really hot water, but comfortable and nice). The toiletries were complete. The staff was amazing, especially Sra Jaqueline from the reception, that made everything to make our stay good (we had room 505, with a nice view upon the mountains). The price was better when booking on their website. Yopal is a very nice city, cleaner than other cities in Colombia.

Nice, but missing mantainence, cute s in room with holes,

First our room wasn't ready, which is ok. Normal. Sometimes it happens. We were advised to go to the pool area. The pool was so nasty the water was green. You could not really even see the bottom of the pool. Then 2 whole days with no hot water. When we asked they said the technician was fixing it. It was never fixed. You have to ask someone to come and open the balcony for you and sign a waiver. No coffee makers in the room. You have to go all the way down to the lobby to get it. Only 1 elevator and it takes forever. No safes in the room. No hairdryer either. Never again will we stay here.

It's a nice hotel near the city center, good location...

Pros: rooms are nice and we had a room with a balcony. This hotel is very clean. The staff is helpful and friendly. Cons: Hotel’s location is not hood, everything closes early, not many stores or restaurants nearby. At night it can feel unsafe. Pool is very shallow, steam bath and sauna room are small. Steam bath was too hot. Breakfast was below average. Fruit did not look fresh. Note that the hotel does not respect personal protected information (PPI). They ask at the check in time to show so called vaccination card. As far as I know any information related to your health is PPI. I am not going around asking people whether they have a vaccine of any type or if they are diabetic. I think it’s not even allowed.

The staff was wonderful. They made my stay worth very comfortable. And that i truly appreciate.

Friendly staff